Terms of Service
Last updated: 19 July 2026 · Provided by Nayeri Consulting AB, org.nr 559287-9117, Sweden (“Untangly”, “we”).
1. What Untangly is
Untangly analyzes the source code of software applications you connect (e.g. via GitHub) and produces reports: extracted business rules, potential issues (“findings”), coverage information, and suggested changes (“fixes” and “prompts”). Untangly is an analysis and information tool. It is not a security audit, penetration test, code review by a professional, or a guarantee of correctness, security, or fitness of your application.
2. Accounts and eligibility
You must be 18+ and, if accepting for a company, authorized to bind it. You are responsible for your account credentials and for all activity under your account. One person or entity per account unless your plan says otherwise.
3. Your code and your rights
- You retain all rights to code, data, and content you submit. You grant us a limited license to store, process, and analyze it solely to provide the service to you.
- You warrant that you have the right to submit the code you connect (it is yours, or you are authorized). Do not connect repositories you have no rights to.
- Reports, rule sets, and other outputs generated for you are yours to use. The Untangly software, models of analysis, detectors, formats, and documentation remain ours.
4. How analysis works (and its limits)
- Analysis is automated and includes both deterministic processing and AI/LLM-assisted processing. Results may be incomplete or incorrect.
- Untangly reports what it could and could not analyze (“coverage”). Absence of a finding is not a statement that no issue exists, including in areas reported as analyzed.
- Findings marked as unconfirmed, assumed, pending, or degraded are estimates requiring your judgment.
- Suggested fixes, generated SQL/code, and generated prompts are suggestions. You are responsible for reviewing, testing, and deploying any change to your own application. We are not responsible for the effect of changes you apply, whether by copy-paste, one-click apply, or via third-party tools.
5. Third-party services
Your application typically runs on services we do not control (e.g. Lovable, Supabase, hosting providers, payment processors). We are not responsible for those services, their availability, or changes they make. Analysis of code generated by third-party tools does not imply any affiliation with or endorsement by those tools.
6. Plans, billing, fair use
- Free tier: limited scanning as described on the pricing page; provided as-is and may be changed or withdrawn at any time.
- Paid subscriptions: billed in advance per billing cycle via our payment provider / merchant of record. Prices exclude VAT where applicable; VAT is applied per your billing country and status.
- Projects: plans include a stated number of connected projects. Re-scans, confirmations, explanations, and editing on connected projects are included, subject to fair use.
- Fair use — AI features are not unlimited: a subscription does not entitle you to unlimited AI-assisted processing. Each plan includes a generous but finite amount of AI-assisted usage per billing cycle. We do not publish the exact allowance and may adjust it over time. If your account approaches or exceeds it, we may notify you, throttle or queue AI-assisted features, or pause them for the remainder of the cycle. Deterministic features (viewing your existing reports, rules, findings, and coverage) always remain available. Where a pause occurs, we offer options to continue (e.g. a paid capacity top-up or a higher plan). Automated, scripted, shared-account, or bulk usage patterns intended to extract disproportionate AI processing are a breach of these terms (§7) and may result in suspension.
- No accrual: included usage does not roll over between billing cycles and has no cash value.
- One-time services (e.g. “Rescue” scans) are delivered as described at purchase and are non-recurring.
- Custom engagements (e.g. hands-on work by one of our engineers on your application) are scoped and priced individually, agreed in writing before work begins, and governed by that agreement together with these terms. Refund terms for custom engagements are as stated in that agreement.
- Cancellation: you may cancel anytime, effective at the end of the current billing period. Fees already paid are non-refundable except where required by law. EU consumer withdrawal rights, where applicable, are honored as described at checkout.
- We may change prices and plans with notice effective from your next billing cycle.
7. Acceptable use
You agree not to:
- submit code you lack rights to, or malicious code intended to attack the service;
- attempt to breach, probe, or overload the service, or circumvent usage limits (including via multiple accounts, account sharing, or automated extraction of AI-assisted features);
- use outputs to infringe others’ rights or violate law;
- resell or provide the service to third parties as a service bureau without an agreement with us;
- scrape or bulk-extract the service or reverse engineer non-open components, except as permitted by mandatory law.
8. Data protection and confidentiality
- We process personal data per our Privacy Policy and, for business customers, our Data Processing Agreement, which forms part of these terms where GDPR applies. We act as processor for personal data contained in code/data you submit, and as controller for your account data.
- Submitted code is treated as your confidential information: not shared with other customers, not used to train generalized models, and accessed by personnel only as needed to operate and support the service.
- Sub-processors (e.g. cloud hosting, AI model providers, payments) are listed on our sub-processors page and may change with notice.
- We retain scan artifacts to provide the service (history, re-scans). You can delete projects; deletion removes associated stored code and artifacts within 30 days, backup cycles excepted.
9. Disclaimers
THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT ANALYSIS WILL FIND ALL (OR ANY) DEFECTS, VULNERABILITIES, OR COMPLIANCE ISSUES IN YOUR APPLICATION. YOU REMAIN SOLELY RESPONSIBLE FOR YOUR APPLICATION, ITS SECURITY, AND ITS COMPLIANCE.
10. Liability
To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility; (b) our total aggregate liability under these terms is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. This cap and exclusion apply regardless of the legal theory of the claim (contract, tort, negligence, or otherwise). Nothing limits liability for willful misconduct, gross negligence, or where limitation is not permitted by mandatory law (including mandatory consumer law).
11. Term, suspension, termination
We may suspend or terminate accounts for material breach (including §7), non-payment, or legal necessity, with notice where practicable. You may export your reports before closure; on termination we delete stored code and artifacts per §8. Sections that by nature survive (3, 8–10, 12–13) survive termination.
12. Changes to these terms
We may update these terms; material changes will be notified (e-mail or in-product) at least 14 days before taking effect. Continued use after the effective date constitutes acceptance. If you object, you may terminate before the effective date.
13. Governing law and disputes
These terms are governed by Swedish law. Disputes are resolved by the Swedish courts with Stockholms tingsrätt as first instance, except where mandatory consumer law provides otherwise. Swedish consumers may also refer a dispute to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN).
14. Contact
Nayeri Consulting AB · Norrbackagatan 49C, Stockholm, Sweden · support · org.nr 559287-9117 · VAT SE559287911701